Effective: July 26, 2018
Last updated: May20th, 2019
Notice of Contents
Scope and Consent
For any users registered with the Sites, applications, tools, and associate’s services, TicketBunny is located at:
TicketBunny, LLC. 5257 Willowcrest Ave. North Hollywood, CA.
Personal and Other Information Collected
Information you provide us on our Sites or through our Services.
While using the Sites or Services you are deemed to have unambiguously and freely provided us with your Personal Information. “Personal Information” refers to data that on its own or in combination with other information can identify you as a specific individual. TicketBunny only collects Personal Information that is necessary for legitimate business and legal purposes. Access to your Personal Information is restricted to those TicketBunny personnel who need access to provide the Services and third-party entities that are under contract with TicketBunny.
Personal Information and or information that you may provide:
Automatic Data Collection
By accessing our Sites or Services we collect automatic data regarding your visit in order to give you the best possible user experience. For example, the Sites use web measurement technology to track how visitors interact with the Sites including: where they come from, what they did on the Site, and whether they completed any pre-determined tasks while on the Sites. This type of information is only available to TicketBunny personnel and our authorized agents or representatives under contract to TicketBunny. The data may be aggregated to help TicketBunny improve our user interface and diversify our content offerings to meet the needs of our customers, track operational problems, prevent fraud and improve the effectiveness, security, and integrity of the Sites.
Current Automatically Collected Data:
For fraud prevention purposes, information is stored and passed securely to third party fraud prevention software.
TicketBunny also receives and records non-Personal Information and stores this data on our servers.
Personal Information from other sources
You have a choice about how we use your Personal Information to communicate with you and to send you marketing information.
When you open an account with us or otherwise conduct business with us via our Sites or Services, you agree to receive marketing or promotional messages from us, such as via email or text. We may provide your Personal Information to third parties for their marketing purposes. If you do not wish to receive such marketing or promotional communications from our Sites and Services or any third party, you’ll be provided an option to opt-out or indicate your preferences on these messages. You can also contact us at email@example.com to opt-out. If you have agreed to receive marketing communications through checkout with our partners, you must change your communication preferences with them directly.
However, you may not opt-out of receiving administrative messages, customer services responses or other transactional communications from us.
Use and Retention
We use the Personal Information we collect to: operate, improve and personalize our Sites and Services, to contact you about your account or our Sites and Services, provide you customer service, customize our marketing, to detect, prevent and mitigate fraudulent or illegal activities and to comply with our legal obligations. You agree that we may use your Personal Information as follows:
Sites and Services may also collect information using cookies, web beacons or similar technologies, or through third parties using similar technologies. For example, when you visit the Site and use the Services, we use certain essential cookies, such as session “cookies” — a piece of information stored on your computer — to provide you with the requested services available through our Sites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary for the Sites’ functionality, you cannot refuse them without impacting your experience. Users who do not accept cookies or disable their web browsers’ ability to accept cookies will still be able to browse the Site but may not have full functionality.
We retain Personal Information we collect for as long as necessary to fulfill the purposes for it was collected, including to satisfy any legal, accounting or reporting requirements.
We take steps to ensure that the Personal Information we collect is accurate and up to date, and that you have the ability to access or correct it.
We will honor any statutory right you might have to access, modify or erase your Personal Information by contacting us at firstname.lastname@example.org. Where you have a legal right to request access or request the modification or erasure of information, we may still withhold that access or decline to correct information in accordance with applicable law but will give you the reasons if we do so.
We disclose Personal Information to satisfy an order, respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect the rights, property or safety of any member of the TicketBunny LLC. corporate family, other users or third parties. Such information will be disclosed only in accordance with applicable laws and regulations. We minimize the amount of Personal Information we share to what is directly relevant and necessary to accomplish the specified purpose. We may disclose your Personal Information to third parties for their marketing purposes. You may contact us at email@example.com to withdraw your consent.
We may disclose your Personal Information with:
While we use contractual and other measures to ensure protection of Personal Information, the laws and regulations relating to privacy and Personal Information protection in other jurisdictions may not be the same as, or similar to your local privacy laws. The governments, courts, law enforcement or regulatory agencies in these other jurisdictions may be able to request disclosure of Personal Information through the laws of these countries. In an effort to respect your privacy, we will not otherwise disclose your Personal Information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm, financial loss or to report potentially illegal or fraudulent activity.
We use industry standard technical and administrative safeguards to protect your Personal Information in order to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls, data encryption procedures, commercial software programs, and information access authorization controls.
Notice to EU/EEA Residents
If we collect the Personal Information of residents from the European Union (EU) or European Economic Area (EEA), we advise that your Personal Information will be transferred to and processed in the United States, which has data protection laws that are different than those in your country and may not be as protective. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Our legal basis for collecting and using your Personal Information or information is to do so with your consent; where we need the Personal Information for performance of a contract, or where the collection and use is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the Personal Information in question. If we collected your Personal Information with your consent, you may withdraw your consent at any time.
Residents of the EU/EEA have the right to:
To withdraw consent or exercise these rights, please:
Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
If we ask you to provide Personal Information to us to comply with a legal requirement or enter into a contract, we will inform you of this and let you know whether providing us with your Personal Information is required and if not, the consequences of not sharing your personal data with us.
Similarly, if we collect and use your Personal Information in reliance on our or a third party's legitimate interests and those interests are not already described above, we will let you know what those legitimate interests are.
You can also exercise these rights at any time by contacting us at firstname.lastname@example.org or as indicated below. We will respond to your request in a reasonable timeframe and in accordance with the law that applies to you. In most cases, revoking consent is prospective only. If you withdraw your consent you may no longer be able to access or use any of the Services.
Other Important Information
Using information obtained on TicketBunny.com
Other users may have access to the information you share on the Site and Services (e.g. listings, ratings and reviews, business seller information) and may have access to other users' contact, delivery and transaction data as necessary to facilitate ticket purchases, sales and payment transactions. You may only use the Personal Information that you have access to for transaction-related purposes, for using services offered through TicketBunny (such as delivery services) and for purposes expressly consented by the user to whom the information relates. Using Personal Information that you have access to for any other purpose, including marketing without appropriate consent, is a violation of our User Agreement and other policies.
To report any to report TicketBunny related spam or spoof emails please forward the email to email@example.com.
Our Sites is for the general audience, and our Services are not intended for users under the age of 18. We do not knowingly collect Personal Information from users younger than 18. In the event that we learn we have collected any Personal Information from a child under the age of 18, we will delete that information from our database and terminate the corresponding account, if any. If you are using our Sites or Services, you represent that you are 18 years of age or older.
Third Party Privacy Practices
Changes to this notice
Please contact the TicketBunny team with any questions or concerns regarding this policy or if you are seeking to update and/or edit your Personal Information at firstname.lastname@example.org.